Privacy Policy — eb44 Online Casino

At eb44, your privacy is taken seriously. This Privacy Policy explains what personal data we collect from players in Bangladesh, how that data is used to deliver and improve our services, who we share it with, and what rights you hold over your information. We are committed to handling your data transparently, securely, and in accordance with international best practices.

Effective: January 2026 256-bit SSL Encrypted English — Bangladesh No Data Selling

Privacy at a Glance

How eb44 Protects Your Personal Data

SSL Encryption

All data transmitted between your browser and eb44's servers is protected by 256-bit SSL encryption. Your login credentials, payment details, and personal information are fully encrypted in transit at all times.

Secure Data Storage

Personal data is stored on hardened servers with restricted access controls. Only authorised eb44 personnel with a legitimate operational need may access your account information.

No Data Selling

eb44 will never sell, rent, or trade your personal data to third-party marketers. Your information is used exclusively to operate and improve the eb44 platform and to fulfil our legal obligations.

Your Data Controls

You have the right to access, correct, and request deletion of your personal data. Contact [email protected] at any time to exercise your privacy rights as an eb44 account holder.

Cookie Transparency

eb44 uses cookies only to maintain session state, analyse platform performance, and improve your experience. We do not use third-party advertising cookies or cross-site tracking technologies.

Payment Data Protection

Financial transaction data — including bKash, Nagad, Rocket, and Upay transaction references — is handled under strict confidentiality protocols and is never stored in plain text on eb44's systems.

Section 1

Data We Collect

When you register for an account, use our services, or interact with the eb44 platform, we collect certain categories of personal data. The information we gather falls into three broad categories: data you provide directly, data collected automatically through your use of the platform, and data we receive from trusted third-party service providers such as payment processors.

Data you provide directly includes your full legal name, date of birth, Bangladesh mobile phone number , email address, residential address, National Identity Card (NID) number or passport number (where submitted for verification), and any other information you voluntarily supply when contacting our support team or completing identity verification checks. This data is collected at the point of registration and may be updated by you at any time by contacting [email protected].

Data collected automatically includes your IP address, browser type and version, operating system, device identifiers, referring URLs, pages visited within the eb44 platform, session duration, clickstream data, and time-stamp information associated with your activity. This data is collected via server logs and first-party cookies when you access the platform.

Data received from third parties includes transaction reference numbers, payment confirmation statuses, and fraud-screening signals provided by our payment processing partners (bKash, Nagad, Rocket, Upay, DBBL, Visa, Mastercard). We do not receive your full card numbers or mobile banking PINs from these providers — only confirmation and reference data necessary to credit or debit your eb44 account balance.

Data Category	Examples
Identity Data	Full name, date of birth, NID/passport
Contact Data	Mobile number, email address
Address Data	Residential address (city, district)
Financial Data	Payment method type, transaction references
Technical Data	IP address, device ID, browser type
Usage Data	Pages visited, session duration, clickstream
Communications Data	Support tickets, chat logs, email history
Verification Data	ID document images, selfies (if requested)

Minimum Data Principle eb44 only collects data that is strictly necessary to deliver our services, verify your identity, process payments, and comply with applicable legal obligations. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or religious beliefs.

Section 2

How We Use Your Data

eb44 uses your personal data only for purposes that are necessary, legitimate, and proportionate. We do not use personal data for automated decision-making or profiling in ways that would produce significant legal effects on you without human review. The primary purposes for which we process your personal data are set out below.

Account creation and management: To register your account, verify your identity, maintain your player profile, and manage your account balance, transaction history, and bonus entitlements.
Service delivery: To provide access to cricket betting, live casino games, slots, lottery, mini baccarat, and all other games and services available on the eb44 platform.
Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, DBBL, Visa, and Mastercard, and to reconcile your account balance with transaction records from payment providers.
Identity and age verification: To confirm that all registered players are at least 18 years of age and that account registration information is accurate and not fraudulent. eb44 enforces a strict 18+ policy across all services.
Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and other prohibited conduct that may harm the integrity of the platform or other players.
Legal compliance: To fulfil our obligations under applicable law, including financial intelligence reporting, responding to lawful requests from authorities, and maintaining records required for audit purposes.
Customer support: To respond to your queries, resolve disputes, process complaints, and communicate important account-related updates to you via email or mobile notification.
Platform improvement: To analyse aggregated, anonymised usage patterns across the eb44 platform in order to identify bugs, optimise game performance, improve user experience, and develop new features.
Responsible Gaming: To monitor playing patterns that may indicate problem gambling behaviour and, where necessary, to proactively contact players or apply account restrictions in line with our Responsible Gaming commitments.

No Direct Marketing Without Consent eb44 will only send you promotional communications (bonus offers, seasonal promotions, game updates) if you have opted in to marketing communications during registration or subsequently via your account settings. You may withdraw consent and unsubscribe at any time by contacting [email protected].

Legal Basis for Processing eb44 processes your personal data on the following legal bases: (a) performance of a contract — processing necessary to deliver the services you have registered for; (b) legal obligation — processing required to comply with applicable law; (c) legitimate interests — fraud prevention, security, and platform improvement; (d) consent — marketing communications and optional cookie analytics.

Aggregated Analytics Only Any data used for platform analytics and performance monitoring is aggregated and anonymised before analysis. Individual player data is never used for commercial analytics reporting or shared with advertising networks.

Section 3

Cookies & Tracking

eb44 uses a small number of first-party cookies to operate the platform correctly and to understand how players use our services. We do not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies of any kind. The table below describes the categories of cookies used on the eb44 platform and their purpose.

Cookie Type	Purpose	Duration
Session Cookies	Maintain your logged-in state while you navigate between pages on the eb44 platform. These are essential for the platform to function correctly.	Session (deleted on browser close)
Authentication Cookies	Remember your login state if you choose the "Keep me logged in" option. Prevents you from having to re-enter credentials on return visits from the same device.	Up to 30 days
Preference Cookies	Store lightweight user interface preferences such as language selection and notification settings so your preferred configuration persists across sessions.	Up to 12 months
Analytics Cookies	Collect anonymised data about page load times, navigation paths, error rates, and device types to help eb44 identify and fix performance issues.	Up to 12 months
Security Cookies	Support fraud detection and CSRF protection mechanisms. Help eb44 identify unusual session behaviour or repeated failed login attempts that may indicate a security threat.	Session

Managing Cookies You can control and delete cookies through your browser settings at any time. Note that disabling essential session and authentication cookies will prevent you from logging in to your eb44 account. Analytics and preference cookies can be disabled without affecting core platform functionality.

No Third-Party Ad Tracking eb44 does not integrate Google Ads, Facebook Pixel, TikTok Pixel, or any other third-party advertising or retargeting technology. Your browsing behaviour on eb44 is not shared with external ad networks.

Section 4

Data Sharing & Third Parties

eb44 does not sell, rent, or trade your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for each stated purpose. All third-party service providers who receive your data are required to handle it securely and to use it solely for the purpose for which it was disclosed.

Payment processors: Transaction data (name, mobile number, transaction reference) is shared with bKash, Nagad, Rocket, Upay, DBBL, Visa, and Mastercard solely to process deposits and withdrawals from your eb44 account. These providers operate under their own privacy frameworks and are responsible for the security of data they receive.
Identity verification providers: Where identity or age verification is required, your name, date of birth, and identity document details may be shared with a third-party KYC (Know Your Customer) verification service. The results of that check are returned to eb44 and stored securely against your account record.
Fraud prevention services: Anonymised risk signals (device fingerprints, IP reputation scores) may be shared with fraud-detection providers to protect the platform from money laundering, multi-accounting, and bonus abuse. No directly identifiable personal data is shared in this context beyond what is strictly necessary.

Legal and regulatory authorities: eb44 will disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies when required to do so by applicable law or a lawful court order. eb44 will notify the account holder of such disclosure where permitted by law.
Game software providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session tokens to authenticate game sessions. These providers do not receive your full name, contact details, or payment information.
IT and hosting infrastructure: Secure cloud hosting and database infrastructure providers may have access to encrypted personal data as part of their technical role in maintaining eb44's platform. All infrastructure partners operate under strict data processing agreements.

International Transfers Where any data is transferred to a service provider located outside Bangladesh, eb44 ensures that appropriate safeguards are in place, including data processing agreements requiring the recipient to apply security standards equivalent to those eb44 maintains. eb44 will not transfer your data to a jurisdiction that does not provide an adequate level of data protection without first implementing appropriate contractual safeguards.

Section 5

Data Security

eb44 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. While no online platform can guarantee absolute security, eb44 applies industry-standard controls appropriate to the sensitivity of the data we handle.

All data transmitted between your device and eb44's servers is encrypted using 256-bit SSL/TLS protocols. Stored personal data is encrypted at rest using AES-256 encryption. Access to production databases is restricted to a small number of authorised personnel and is protected by multi-factor authentication and role-based access controls.

eb44 conducts regular internal security audits, vulnerability assessments, and penetration testing to identify and remediate potential weaknesses in our platform infrastructure. In the event of a confirmed personal data breach that poses a risk to affected players, eb44 will notify impacted account holders without undue delay and will implement appropriate remediation measures immediately.

256-bit SSL/TLS encryption on all data in transit between your browser and eb44 servers.
AES-256 encryption applied to all personal data stored in eb44 databases.
Multi-factor authentication required for all staff accessing production systems.
Role-based access control ensuring staff can only access data relevant to their operational role.
Regular penetration testing and vulnerability scanning of the eb44 platform infrastructure.
Incident response plan with defined escalation procedures and player notification protocols.

What You Can Do to Stay Secure Use a strong, unique password for your eb44 account that you do not reuse on any other website. Never share your login credentials with anyone. Log out of your account when using a shared or public device. If you suspect your account has been accessed without your permission, contact [email protected] immediately.

Breach Notification In the unlikely event of a security incident affecting your personal data, eb44 will contact you at the email address registered to your account as promptly as possible, providing details of what data was affected and what steps eb44 is taking to contain the breach and protect your account.

Section 6

Data Retention

eb44 retains your personal data for as long as your account remains active and for a defined period thereafter, as required by our legal and regulatory obligations. We do not retain personal data beyond the period necessary for the purposes for which it was collected. The retention periods below reflect our standard policy; individual circumstances may result in shorter or longer retention where legally justified.

Data Type	Retention Period	Basis
Account registration data	Duration of account + 5 years after closure	Legal obligation / fraud prevention
Transaction records	7 years from transaction date	Financial record-keeping obligations
Identity verification documents	5 years after account closure	AML / KYC compliance
Support communications	3 years from last interaction	Dispute resolution / legitimate interests
Session and usage logs	13 months from collection	Security monitoring / platform improvement
Marketing preferences	Until consent withdrawn + 1 year	Consent records obligation
Cookies (analytics)	12 months from placement	Platform performance analysis

After Retention Period When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual account holder. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.

Section 7

Your Privacy Rights

As an eb44 account holder, you hold a defined set of rights with respect to the personal data we process about you. eb44 is committed to honouring these rights promptly and without unnecessary barriers. To exercise any of the rights listed below, please contact our support team in writing at [email protected] with the subject line "Privacy Rights Request" and a description of the right you wish to exercise.

Right of Access You have the right to request a copy of all personal data eb44 holds about you. We will provide this in a structured, commonly used, machine-readable format within 30 days of receiving your verified request at no charge.

Right to Rectification If any personal data eb44 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For basic account details such as your email address or phone number, you may update these directly by contacting [email protected].

Right to Erasure You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where you object to processing based on legitimate interests. Note that erasure requests may be declined where retention is required by law.

Right to Object You have the right to object to eb44 processing your personal data on the basis of legitimate interests, including for direct marketing purposes. Where you object to marketing, we will stop processing your data for that purpose immediately upon receipt of your request.

eb44 will acknowledge all privacy rights requests within 5 business days and will aim to resolve requests fully within 30 calendar days. If a request is complex or voluminous, we may extend this period by a further 30 days, in which case we will notify you promptly. eb44 will never charge a fee for handling a privacy rights request unless the request is manifestly unfounded or excessive.

Section 8

Policy Updates & Contact

eb44 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, updates to applicable law, or improvements to our platform. When material changes are made, the updated Privacy Policy will be published on this page with a revised effective date displayed prominently at the top. Where changes are significant and affect how we use your data in ways that may impact your rights, we will notify you directly via the email address registered to your account before the changes take effect.

Your continued use of the eb44 platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this page periodically to stay informed about how eb44 handles your personal data. The version published on this page at any given time supersedes all previously published versions.

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or wish to raise a concern about how eb44 has handled your personal data, please contact our dedicated privacy support team. We are available in English, 24 hours a day, seven days a week, via email at [email protected]. We will acknowledge all privacy-related enquiries within two business days.

Privacy Contact Email: [email protected]
Subject line: "Privacy Policy Enquiry" or "Privacy Rights Request"
Response time: Within 2 business days (Bangladesh Standard Time, UTC+6)
Available: 24/7 — English language support

Current Version This Privacy Policy is version 1.0, effective January 2026. The most current version is always available at eb44.org/privacy-policy. Previous versions are archived and available on request by contacting [email protected].

Language of This Policy This Privacy Policy is written exclusively in English. In the event of any ambiguity or conflict arising from a translation or paraphrase of this document, the English-language version published at eb44.org/privacy-policy shall prevail in all circumstances.

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Your Data is Safe — Now Enjoy the Games

eb44 keeps your personal data secure so you can focus on what matters — cricket betting, live casino, slots, and lottery, all in BDT with instant bKash and Nagad deposits.

Play at eb44 Casino Cricket Betting Slots Read the FAQ

Legal Notice & Responsible Gaming — 18+ Only. eb44 is an online gaming platform serving adult players aged 18 and above. Gambling involves financial risk and should be treated purely as entertainment. Never wager money you cannot afford to lose. If you feel that gambling is negatively affecting your finances, relationships, or mental health, please visit our Responsible Gaming page or contact our support team at [email protected]. All account data is protected with 256-bit SSL encryption. © 2026 eb44. All rights reserved.